Our 60-Day "Empty Tub" Guarantee
Real cellular renewal takes time. That’s why we give you two full months to integrate our collagen into your daily ritual. If you don't love it, we'll make it right.
Take It Consistently
Give your skin, hair, and nails 4–8 weeks to experience true turnover. Enjoy one scoop daily in your morning coffee, matcha, or smoothie.
Keep the Tub
Not seeing the glow or didn't enjoy the flavor? Reach out within 60 days of delivery. You never need to ship back messy, opened containers.
Prompt 100% Refund
We’ll refund the full product price of your first tub back to your original payment method. Simple, respectful, and zero hassle.
Policy Details & FAQ
What orders qualify for the guarantee? +
The guarantee applies to your first order of any single tub of our collagen. It covers first-time customers within 60 calendar days from the date of package delivery.
What if I bought a multi-pack or bundle? +
For multi-packs (e.g., 2-packs or 3-packs), your first opened tub is 100% covered. Any remaining unopened, sealed tubs must be returned to our warehouse for a full refund of the remaining balance.
Are shipping fees refunded? +
Our guarantee covers 100% of the product purchase price. Original standard or expedited shipping fees paid at checkout are non-refundable.
How do I initiate a request? +
Email our support team with your order number and brief feedback on why the product wasn't the right fit. We process qualifying claims within 1–2 business days.
Have questions about your order?
Our wellness specialists are here to guide your dosage or process your claim.
Contact Support